Some Verizon customers report service outages

CBS News reports that some Verizon customers across the U.S. have reported service outages, with many saying that their devices have been limited to SOS calls since about 11AM CST.

A Verizon spokesperson confirmed to CBS News that the company is aware of “an issue impacting wireless voice and data services for some customers.”

“Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience,” the spokesperson said.

According to Downdetector, which tracks problems, more than 180,000 users reported outages at one point. Outages were reported from New York to California, according to complaints posted on the website and social media.

Issues have been reported in Alabama as well.

Some T-Mobile users have also reported outages but a T-Mobile spokesperson said its network is “operating normally and as expected.”

“However, due to Verizon’s reported outage, our customers may not be able to reach someone with Verizon service at this time,” the spokesperson said.

— Information from CBS News