City of Montgomery honors new 911 communications graduates

Montgomery Mayor Steven Reed (center) with new 911 communications graduates, Thursday, October 23, 2025 – Photo from the City of Montgomery

The City of Montgomery is recognizing seven graduates who are now certified to be emergency 911 dispatchers and operators.

Today, they were honored in a ceremony held at the Emergency Communications 911 Department, celebrating their successful completion of one of the most demanding and vital training programs in public service.

The ceremony highlighted the achievements of two new dispatchers:

ECD Nichole Taylor
ECD McKenzie Billups

And five new operators:

N. Harbin
Q. Nelson
J. McCurty
C. Glaze
T. Garcia

Each graduate completed many hours of intensive training over several weeks, mastering departmental policies, emergency procedures, and the intricate geography of Montgomery. They also trained on advanced communications systems and learned how to manage high-pressure situations with clarity, calm, and professionalism.

“Today, we proudly recognize seven outstanding graduates who have completed one of the most demanding and important training programs in public service,” Montgomery Mayor Steven Reed said.

But beyond the technical skills, the ceremony emphasized the deeper calling of the profession.

“You’ve prepared yourselves to be the lifeline for someone in crisis,” Reed continued. “You are now part of a team that is the first point of contact in an emergency, the steady voice in the chaos, and the unseen hero behind every successful response.”

— Information from the City of Montgomery